The tools
created by people, including computers and their networks, are subject to their
own evaluation processes, but of a type that appears more subjective than the
natural selection that we’ve discussed relative to individual and multi-level
appraisal of living organisms. The success or failure of computers is directly
influenced by their efficacy for a specific purpose or collection of purposes
as judged by the human users of these systems. However, this efficacy is
certainly not the only parameter used in the judgment. Or, perhaps we should
say that “Efficacy, like beauty, is in the eye of the beholder.” The rules
against which goods or services are judged are fluid and extremely context
sensitive. For example, a highly portable, ubiquitous audio and visual
telecommunication device seemed like an excellent idea in the 1930’s when it
was introduced in the Dick Tracy cartoon strip as a wristwatch TV. In those
days, the technology to realize such a device was but a pipe dream at best. In
fact, basic television technology was first introduced in a public market
capacity during the 1934 World’s Fair in Chicago. In the 1960’s and 1970’s, a fixed line
variant of a personal video transmit and receive device seemed like a close
approximation when the videophone was introduced by Ma Bell. At that time, the
market gave it a “Thumbs down!”
At the dawn of
the XXIst Century, when ubiquitous cellular telephony connectivity,
digital photography and an incredibly mobile population has fomented a new
market, the concept comes alive almost naturally as coexisting capabilities
converge to provide new functions, such as image transmission, which could
establish themselves in an evolutionary manner in the global telecommunication
network. Observe a major news event, particularly one presenting a dramatic
visual image and what do you see? You see a lot of observers, people who just
happen to be in the area, holding up their cellular phones to capture still or
video images of the event. In the current environment, not only does everyone
have their 15 minutes of fame, as suggested by Andy Warhol, but everyone has a
similar shot at distributing the images of a major newsworthy event; perhaps
providing someone else with their 15 minutes of fame.
So, what is this
decision-making mechanism that we term a market? We view it as a special
characteristic of a social ecosystem, which we’ll consider in some detail in
the next chapter. We can get a bit ahead of ourselves, and using language that
we’ll more fully develop in the next chapter, suggest that markets assess the
value derived from the sating of appetites. At the moment, this description
sounds a bit like the policy arbiters of religions, who we might paraphrase as
saying in effect that markets work in mysterious ways. Nonetheless, let’s
proceed by considering that a major goal of a market is actually a
simplification of the interaction process. In the abstract, the function of a
market is to provide for the competition among congruent products and services
such that only cost or price versus performance is the determining factor by which
one or the other product or service wins or loses. In this guise, cost or price
functions in a similar capacity to trust as we consider it within more general
policy infrastructures. If a computer system is accepted by a particular
market, that is, if it is judged to be good within that market, then it
succeeds. If a computer system is not accepted within a market, then the system
fails and, over time, it will cease to exist within that market. If a market
functioned in a “pure” fashion, then computer systems would be judged solely on
price versus performance. Markets are, however, social environments for the
exchange of goods and services and as such they are subject to the same
subjective evaluations as are other aspects of social systems.
The concept of a
market likely grew out of the increased relevance of groups beyond the basic
nuclear family. In the distant past, but just as relevant as if it happened
just last week, when a family group found food, it was distributed to the
members of the group according to the group’s organizational structure. This
distribution was, and is, a significant factor in the efficacy of one group
versus another. As groups became larger and more diverse, extending across
larger areas,
|